Contact Us
Have a question about one of our casino reviews, a correction to suggest, or feedback on how we rate bonuses? We're here to help. Use the details below to get in touch with the team at Online Casino.
Reach the Editorial Team
Email is the most reliable way to contact us. Reach us at [email protected]. We aim to respond to all enquiries within 48 hours on business days. If your message is time-sensitive, please include a short subject line that describes your query.
What You Can Write to Us About
- Review accuracy: If you believe information in one of our casino write-ups is out of date or incorrect, let us know. Include the page name and the specific detail you'd like us to check.
- Bonus terms and offers: Promotional terms change frequently. If you've spotted a discrepancy between what we've published and what a casino is currently offering, we want to know.
- Reader experiences: Your first-hand account of a casino's withdrawal process, customer support or verification requirements helps us keep our assessments grounded in reality.
- General questions: Questions about how we rank casinos, how we handle commercial relationships, or how our editorial process works are always welcome.
- Responsible gambling concerns: If you're concerned about your own gambling or someone else's, please visit our responsible gambling page for practical tools and support contacts before emailing us — those resources are faster and better equipped to help.
What We Cannot Help With
We are an independent comparison and review site. We do not operate any of the casinos listed on this site, and we cannot access your account, process withdrawals, or intervene in disputes with a casino directly. For account-level issues, you will need to contact the casino's own support team. If a dispute cannot be resolved that way, the relevant state gaming authority is the appropriate escalation point.
How We Use Your Message
Details you share — factual corrections, experience reports, bonus-term updates — may be used to improve our reviews and comparison pages. We will not publish your name or personal details without your explicit permission. Our full approach to how information is handled is set out in our Terms and Conditions.
About Our Editorial Independence
Online Casino earns commission when readers follow links to casino sites and register. That commercial relationship does not determine how casinos are ranked or reviewed — our editorial positions are reached independently, and no casino can buy a higher rating. You can read more about who we are and how we work on our About Us page.
Responsible Gambling Reminder
Online casino gambling is available only to adults aged 21 or over in most US states, and only where it is legal in your jurisdiction. If gambling is causing you or someone you know financial or personal difficulty, free and confidential support is available through the National Problem Gambling Helpline at 1-800-522-4700, available 24 hours a day. You can also find state-specific resources and self-exclusion information on our responsible gambling page.